Refund policy
Return & Refund Policy – Dollysie
Dollysie offers a 30-day free return and refund policy to help customers shop with confidence.
Return Eligibility
A return may be requested if:
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The request is made within 30 days after the product is delivered
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The item remains unused and in its original condition
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The item is returned in its original packaging when possible
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Proof of purchase or order confirmation is provided
Return Process
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Contact our support team to request a return authorization.
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Our team will provide return instructions.
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Once the item is received and inspected, the refund process will begin.
Refund Processing
Refunds will be issued to the original payment method used at checkout.
Please allow 5–10 business days for the refund to appear in your account depending on your payment provider.
Dollysie reserves the right to refuse returns that do not meet the conditions outlined above.